Why confluence email 'View page' link times out

[Hilary Boyce]

One of our staff has complained to us that the Visit page' link in an email about wiki content update has given him an error message.  It appears to have expired.

Why should such a link have a limited life?  The page in question is still there and my user was logged in and had rights to see it.  If these links need to be time limited why doesn't the documentation about these notifications say it is time-limited (and why)?

confluence-visit-page-expired.png

confluence-visit-page-expired.png ‏115 KB

[Rodrigo Silva [Atlassian]]

Hi Hilary, I believe this happens or due the browser in use or if the page content is too large.

Please make sure the user is navigating through a supported browser:

https://confluence.atlassian.com/cloud/supported-browsers-744721663.html

In case issue persists, please open a ticket to our support!

Cheers,

Rodrigo Silva | Cloud