I have just set up a new test server with Confluence 6.0.7 and imported data from my existing server. This all went smoothly.
I have a Crowd directory that I use for authentication, and that also works fine... until I update the seraph configuration to enable SSO.
To be clear, I am NOT trying to log into a local account with SSO enabled; I know that doesn't work.
In the Confluence logs, I see this:
2017-04-25 19:14:25,654 WARN [http-nio-8090-exec-10] [atlassian.seraph.auth.DefaultAuthenticator] login login : 'ed.jackson' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
However, I have debug information turned on in the Crowd logs, where I can see that it is successfully authenticating the user for the application.
Both my Confluence and Crowd servers sit in a private subnet, each behind its own proxy/load balancer. However, Confluence is configured to connect directly to Crowd on the private subnet.
I suspect the problem is one of the URLs in my crowd.properties file. What I have configured now is this:
application.name=confluence application.password=xxxxxxxx session.validationinterval=0 crowd.base.url=http\://crowd.internal:8095/ crowd.server.url=http\://crowd.internal:8095/services/ application.login.url=https\://wiki.mycompany.com/
To reiterate, the directory sync works fine using the same Crowd URL. Likewise, the Crowd login works fine if I don't have SSO enabled.
Try adding the following to the file and restart
session.isauthenticated session.isauthenticated session.tokenkey session.tokenkey session.validationinterval 2 session.lastvalidation session.lastvalidation
According to that post, there might actually be something wrong with the URLs in crowd.properties.
Did you willingly change Crowd's URL? (By default this should be http://crowd.internal:8095/crowd)
You might also need to add a backslash before ":8095". Here is what you should have:
Since your environment works without SSO, you should log into Confluence's Administation UI, then select Users & Security > User Directories > Crowd Server > Edit > Server Settings and copy/paste the Server URL to your crowd.properties file (and obviously restart Confluence).
Yes, I changed the Crowd URL so it's at the root instead of at /crowd. The URL in the directory settings does exactly match the one in crowd.properties. I know it's working, because I can see in the Crowd logs that it is receiving the request from Confluence and authenticating the user.
I noticed from the log snippet that Confluence is using the default authenticator: [atlassian.seraph.auth.DefaultAuthenticator]
In <Confluence_Install>/confluence/WEB-INF/classes, please make sure the default authenticator is commented out and the SSO one is active:
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