Why can customer access another customer space

I spent hours trying to resolve this.

I have two client agencies. Agency A and Agency B

Each agency has its own service desk, knowledge base (space) and a organisation group given permission to access the service desk and space.

The problem:

A user from Agency A, whilst in Sapce A, when they select the search icon (magiofying glass) it is bringing back results from the other Agency B space.

I have checked the permisisons in both spaces, and Agency A group has not been given permisisons to Agency B space.  So why can they search for a page and then access that Space

 

1 answer

0 votes
Steven Behnke Community Champion Aug 17, 2017

How are the permissions set up? Can you be more detailed or show a screenshot?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,121 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you