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Why can I not indent Bullet/Numbered lists

I am unable to indent a bulleted/numbered list. Here is my screen shot below, I want my numbers to be under the Report Manager section, but they are always pushed to the far left. 




4 answers

I am also VERY UNIMPRESSED that Atlassian has failed to implement such a basic document feature as indenting a bullet list.  This was a solved problem in the 1990s.  I looked at issues filed on this in the Atlassian Jira and they are market LOW PRIORITY.  This issue is HIGH PRIORITY.  Bullet lists are LESS THAN USELESS as they are currently implemented.  Get it together Atlassian.

Lisa Steffen
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Mar 03, 2023

I could not agree with you more! I have to second this, as someone who does extensive documentation in the tool this bulleting issue along with the lack of recognizing bulleting levels within a document, has long been a concern and hinderance on readability within our procedural wiki documents. I've checked on this issue from time to time and I'm glad to see you have a view on this being documented and extremely irked, as you are, to see that the developer and product team at Atlassian sees is as a low priority issue. Readability and engagement is always a HIGH PRIORITY. 

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Also if you have an indented list, then you insert a file. The list starts back at the far left. That is surely a defect. One that would be corrected by being able to indent without a parent (leftmost) bullet.

The insert itself could be corrected to honour the current indentation, so the next line starts in the right place, either fix would do me.

I found a workaround to this. After entering either the number or hyphen then space, confluence automatically converts it to a number or a bullet, and therefore will remove the indention. When this happens press ctrl + z or the shortcut for undo. This will undo the auto number or auto bullet.


But same sentiment, I am also very UNIMPRESSED. This is a pretty basic feature to add.

0 votes
Patrick Cartier [Candylio]
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Jul 11, 2018

Hi @John Fiorello

I'm not a designer by any means, but wouldn't it look better if you moved the "report manager" heading over to the left instead?  Then all three sections would be in line.

If you want to edit the bullet settings you'll need to use the content formatting for confluence add-on from adaptavist.  They have a "fancy bullets" macro that will let you do this.  Unfortunately it's only available for server.  Not sure if you're using cloud or server though.

Thanks for the suggestion. This is part of a larger test plan where indenting different sections makes it easier to read. Not too long ago I was able to do what I'm trying to. I have old pages that are how I want it, but if I copy/paste them, they no longer look like that

Patrick Cartier [Candylio]
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Jul 12, 2018

Where are you copying and pasting from?  Old Confluence pages?  Is this part of a bigger migration?  Are they in your current confluence instance?  Can you just move them instead of copying and pasting?

To clarify, I was copy pasting old pages in an attempt to keep the formatting, and then update the text afterwards. But when I paste the old page on a new one, I lost all my formatting, everything is forced to the left.

Like Jim Witherow likes this
Patrick Cartier [Candylio]
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Jul 14, 2018

Can you move the page instead of copy pasting it?  Then add whatever other content you need.

I do have the same problem - no copy / past  (I think it worked in the version we had before) 

Like Debra Graham likes this

I am trying to do the same thing.  What I came up with to do the same thing is where I want the indented bullets is to use a Section macro.  Then in the Section macro put a blank Column macro of the desired width.  I added one more Column macros of default width and added my bulletized list.

This would also work well to add a multiple column bullet list of however many columns you desire.

I started with a two column (wide narrow) default section then embedded the Section and Column macros.

Like Eric Kampf likes this

This is a very frustrating regression in the product.  It is not just list items, but many other objects cannot be indented (tables and several other macros).  This makes it extremely hard to produce a well-formatted, readable document.

Atlassian - any plans to fix this?

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Second Eric's request - the formatting capabilities are taking a step back.

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Third the request.  This is a bug.  I imported a page from a google doc.  I was able to indent a bullet just above in the same document, but now I can't. 

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I realized that this is because the system won't let me intent what it sees as the first bullet.  Of course it's not the first bullet but there's a graphic in between, so they are broken up. 

This is forcing the most simplistic formatting.  Don't assume you know better than me about how my document should look.  Just let me put stuff where I want it, and I'll worry about how it looks.

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I'm coming up against this issue as well and it is very difficult to create a well-formatted page without the ability to indent bullets and other objects. This happens even when creating a page from scratch (no copy/paste issues). It seems more like a bug fix than a feature request. Atlassian, can we get a response on this request? 

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Mark me down as another frustrated user.   We already had adoption issues due to the restrictions in formatting, and this is just fuel on the fire.  You really need to fix this, its an embarrassment.  

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Yep, please add me to the increasing list of frustrated users. This should be basic and yet it still doesn't work. Unimpressed.

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I'm really confused why the regression occured in the first place. The old editor did this very well. I'm hoping it wasn't a decision, and was just an oversight.


Atlassian, if you could fix this please, this is a significant issue for those of us who want to use Atlassian to build out a knowledge base or help center for our customers.

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VERY VERY UNIMPRESSED THAT SUCH A BASIC FEATURE IS LACKING, particularly considering that Google Docs and Microsoft Word have this feature. Come on, up your game!!

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This is a very annoying problem and must be fixed. 

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Deleted user Jul 21, 2022

This is STILL broken......

[CONFCLOUD-67176] New editor does not have indent functionality - Create and track feature requests for Atlassian products.

and others have been closed, and yet this issue still does not work.

This functionality should not require a plugin, or any other ancillary work around to function as one might expect from an online editor.

This functionality works in any myriad of other Rich Text Editors available to run in the browser.

Why this remains a source of incorrect functional behavior is not just disappointing, it's a cause for concern.

Like # people like this

2023 and STILL broken....

I routinely write technical documents where sections have sub-sections which have sub-sub-sections.  Indenting is used in all of this for clarity.  If you are in the middle of a paragraph that is indented 3 levels and you want to add a bulleted list, then the list is left-justified.

How utterly stupid.  This cannot be that difficult to fix.  It used to exist in on-premises Confluence.  But we were forced to migrate to the cloud since on-premises was discontinued by Atlassian.

So we've been forced to migrate to a version with basic features broken.  How stupid does a company have to be to allow this?

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After years of a reported problem being ignored, is Atlassian even reading these comments?

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