Why can I not access to a space anymore after a PC reset?

Shuai Zhang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2024

I could access the space created by my manager (fan.yang1@gehealthcare.com), and posted two articles already. After a PC reset in July, I could not access this spece anymore. My manager added mine access, but I cannot access still. He then tried to delete the access and I applied again, but he could not even find me on confluence anymore... Need some help

2 answers

0 votes
YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 19, 2024

你好 @Shuai Zhang 

欢迎来到社区。看起来很可能是空间级别权限问题,请让这个空间管理员检查下权限设置,确保你可以访问这个空间。

Thanks,

YY哥

0 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 18, 2024

@Shuai Zhang 

Welcome to the Atlassian Community!

  • Can you access other spaces in Confluence?
  • Which application do you use for User Management? Jira? Crowd? LDAP?

Best,

Fadoua

Shuai Zhang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 18, 2024

Hi Fadoua

  • Yes, I can.
  • Not sure about User Management. Have no account on Jira or Crowd yet.

BR

Shuai

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 19, 2024

Hi @Shuai Zhang 

Since you can access other spaces, I think the problem is at the Space level not Confluence.

Your manager needs to check the space permissions.

Best,

Fadoua

Like YY Brother likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events