Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,553,567
Community Members
 
Community Events
184
Community Groups

Why are inline resolved when revising a page?

As mentioned in the question, why the inline comments are - in some cases - resolved when revising a page? This happens randomly. In every case I have seen, the inline comments was resolved with following message:

Resolved because the text was deleted by XXX YYY yesterday at 7:15 AM 

I found some bug reports from the past but I wasn't able to find any explanation why is this happening? I have a doubt that this might have something to do with inline comments added to a H1 heading but I can't be sure this is the case. 

While this issue keeps existing, we need to enforce the usage of page comments instead of inline comments which is sad because the inline comments would be such a great tool for pointing out "things" from the documents.

1 answer

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 17, 2023

Hi @Jussi Sarén 

Perhaps User A adds inline comment 1 while in edit mode (without publishing) and User B also edits and published a new version of the page in the mean time?

No, this is not the case. I'm 100% sure about this.

What I know is that the pages contain a Table of contents macro. The user is adding a new H1 header to the page and then when publishing the page inline comment added to another H1 header is being resolved. 

Don't ask why, but in this case the H1 headings are within a table cell.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events