Why all of a sudden am I getting a large amount of email notifications ?

Sharon Bass
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March 6, 2024

all of a sudden we are getting multiple email notifications for steps that we have not indicated we want email notifications for.

It started today and I am getting notified about what others are doing that has nothing to do with me.

And, I haven't changed any settings and now it's sending me these extra unnecessary emails.

Thank you, Sharon

 

2 answers

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Hillary DiMaria March 7, 2024

I think it has something to do with the new notification setup found under Your Profile and Settings > Notifications. 

One of my users today reported that he had previously all but direct mentions disabled for emails, but when he looked at this new page, all activity was enabled for email notifications. 

It's hard enough to get users to pay attention to the notifications you need them to; when you suddenly spam them more they lose even more interest in checking any of them! 

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Jack Brickey
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March 6, 2024

Hi @Sharon Bass , can you tell me if this is Company or Team managed project (lower left corner).

likely someone has changed the notification scheme or at least that is where I would start.

project settings > notifications 

check what roles are associated with which events and assess if you are in any of those roles.

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