Why I am not able to upload large files to confluence?

Dear community.

We have a problem on one of our confluecne installations. When we try to upload large files (100Mb and larger) the upload indicator hangs or restarts. Sometimes it gives error - Server is not available.

We have increased upload limit to 10G and put very large timeout but it did not help. There is no info in logs as well. Looks like logs are not even logged for this error. (if you check Logs file inside confluecne home directory).

Installation is on CentOS 6 + Postgres DB.

If someone could guide me how to solve the problem or at least find the source of the problem I would be very grateful.


1 answer

Confluence is not a file server, it's not built for handling large files as attachments, and doesn't have much resilience. With a large limit and a large timeout, it can accept big files, but if there's any issue with the upload, even the slightest hitch, it doesn't handle it, and the transfer dies. The slightest wobble in your network connection can do this.

You should be looking at storing big files on something that is designed for it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

211 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you