Why I am not able to upload large files to confluence?

Dear community.

We have a problem on one of our confluecne installations. When we try to upload large files (100Mb and larger) the upload indicator hangs or restarts. Sometimes it gives error - Server is not available.

We have increased upload limit to 10G and put very large timeout but it did not help. There is no info in logs as well. Looks like logs are not even logged for this error. (if you check Logs file inside confluecne home directory).

Installation is on CentOS 6 + Postgres DB.

If someone could guide me how to solve the problem or at least find the source of the problem I would be very grateful.

Regards!

1 answer

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Confluence is not a file server, it's not built for handling large files as attachments, and doesn't have much resilience. With a large limit and a large timeout, it can accept big files, but if there's any issue with the upload, even the slightest hitch, it doesn't handle it, and the transfer dies. The slightest wobble in your network connection can do this.

You should be looking at storing big files on something that is designed for it.

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