Whitelisting of URL

Sweta Pawar June 23, 2022

Hi Atlassian Team,

We are trying to integrate Confluence with our internal application while doing so we are facing CORS error .

Kindly help to whitelist below URL.

 https://*.tatamotors.com

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Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 23, 2022

Hi @Sweta Pawar ,

Welcome to Atlassian community.

If you have a premium account then , you can allow IP's by whitelisting them. Below KB doc has all the steps. 

But if you are specifically looking to allow URL then open a support ticket. 

Thanks,

Srinath T 

Sweta Pawar June 23, 2022

Hi @Srinatha T  I am looking for whitelisting of URL  https://*.tatamotors.com.

Please guide me how to raise support ticket. I tried to do but it is directing me to same page or share issue in community.

Share the direct link or contact detail of support team.

Srinatha T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2022

@Sweta Pawar , if you are using free tier then you are not entitled to create ticket and free tier has only community support. Probably that is the reason it is redirecting you to community. 

Thanks,

Srinath T

Sweta Pawar June 24, 2022

Hi @Srinatha T is there any alternate option for this.

We need to resolve this issue.

Sweta Pawar June 27, 2022

@Srinatha T  Please note we are not using free tier , Tata motors have purchased license for same. Let me know what is the issue here.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 27, 2022

Go to https://support.atlassian.com/contact and raise the issue there.  You'll need to enter the site details for your Cloud site - that will tell Atlassian you have a support contract.

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