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When trying to Export Spaces... The following error(s) occurred: Already running this task.

Ollie Roberts January 11, 2024

The following error is presented in Confluence Cloud (Free):

The following error(s) occurred:

* Already running this task.

I am trying to export my Spaces one by one. We do not have a lot of content, and I successfully exported the first space in about 20 seconds. I tried a second space with less content, and it appears that Confluence is now hanging and not processing the download.

I cannot cancel the process nor view its progress. I believe this issue needs to be solved by Atlassian in the backend, as I cannot find anything in the GUI.

Because I am not paid, there is little I can do in terms of contacting support. Any help is much appreciated.


CleanShot 2024-01-12 at 14.58.54.png

1 answer

0 votes
Nikola Perisic
Community Champion
January 12, 2024

Hello @Ollie Roberts ,

Do you have any insights in dev console and the errors that are occurring? Also, have you tried using the incognito mode (since this clears all of the cache related to Atlassian)?

If none of the options do not work and you still encounter this error, raise a ticket for Atlassian.

BR,

Nikola

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