When a change is made to a page we are watching we receive two notifications in an email.

[Rayone Moyer]

How do I turn it off so I only get one notification?

[Rayone Moyer · Accepted solution]

Disabling the Descendant Notifications Plugin from Adaptavist seems to have done the trick! Thanks for the help. Appreciate it.

[Rayone Moyer]

Uninstalled the plugin and now its working correctly. Thanks for all the suggestion.

[epohl]

We have the same problem. Seems to happen when we watch the whole space.

[Jo-Anne MacLeod]

Do you have the plugin installed though? We had the same problem until the plugin was actually removed. But maybe it was coincidental.

[Rayone Moyer]

we do have the plug in installed I will try tremoving it and see if that works. Thanks

[Dennis Benzinger | hybris GmbH]

We have the same problem too. Are you using the Descendant Notifications Plugin from Adaptavist?
There's a thread about this problem in the Adaptavist forum: Getting two emails when using the Descendant Notifications plugin

[Rayone Moyer]

We are not using the plugin. Seems to be happening Because we are watching the whole space? I have tried to modify the email settings on what alerts I get but stil getting the same two identical emails. Several others in the company are as well.

Any suggestions would be appreciated.

[Azwandi Mohd Aris]

Are these two emails identical i.e. same subject and contents? Did you receive them at the same time?

[Rayone Moyer]

They are identical. same subject, time, content, etc.If I stop watching pages then I get none, if I watch my space and te children of the space by default then I get two.

[Jon Cotter]

Only for Watchers? or for all notification types (Reporter, Assignee etc...)?