When I was uploading the backup file, it seemed to get stuck. I refreshed the interface and the foll

shengpeng li
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 5, 2023

QQ图片20231106152306.png

1 answer

1 accepted

1 vote
Answer accepted
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

@shengpeng li Welcome to the Atlassian community

I would suggest rolling the application back.  Do you have a restore point to work from?  If not you could do a restore from the backup file that you created https://confluence.atlassian.com/doc/backup-and-restore-163578.html 

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 10, 2024

@shengpeng li can you accept the answer to help others?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events