I have turned off confluence licence for specific users that disables access for jira as well, the user can't proceed or access the issues in project.
What happens when the user tries to access Jira?
I'd first check the user still has Jira product access. As a Site Admin:
If they do have access to Jira - but not the project - it's more likely a project permissions issue.
If this is Classic:
Note: Atlassian is changing how users access projects; in future you might find that the permissions needed in Step 3 are "Browse Projects" and "View Issues" to see the issues.
If this is Next-Gen:
If neither of these resolve the issue, let us know what the user can/cannot do in regards to Jira at this stage :)
Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond. A long time favorite, Team Cale...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events