I am using Confluence Cloud, and have been granted space administrator privs, but even though I can create and edit templates, I cannot get to any of the functionality to add variables, or add instructional text. (In fact, I'm not even sure where they are supposed to be accessed from, since the Template help just says to "Choose Template > New Variable...", but I don't HAVE that any where on my page!)
Has anyone else seen this behavior?
Happy to help you with this!
It depends on the editor you're using. The old editor would've looked like this:
But on the new editor, you'll see this menu:
Note that Instructional Text has been renamed to Placeholder Text.
The documentation you're following is probably for the old editor. The documentation will be completely updated as the new editor is rolled out.
I hope that helps, but if you have any questions, please let me know.
Thank you for confirming that! Many users still don't have the new editor applied to their entire instance, which is why the older documentation is still around. It would be helpful if there were documentation for both editors, and it is something that's currently being worked on.
Take care, and do let me know if I can help you with anything further!
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