It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When I edit a template, I do not see any template variables, etc. Edited

I am using Confluence Cloud, and have been granted space administrator privs, but even though I can create and edit templates, I cannot get to any of the functionality to add variables, or add instructional text.  (In fact, I'm not even sure where they are supposed to be accessed from, since the Template help just says to "Choose Template > New Variable...", but I don't HAVE that any where on my page!)

Has anyone else seen this behavior?

1 answer

1 vote

Hello Bob,

Happy to help you with this!

It depends on the editor you're using. The old editor would've looked like this:

Screen Shot 2019-09-19 at 15.37.09.png

But on the new editor, you'll see this menu:

Screen Shot 2019-09-19 at 15.39.00.png

Note that Instructional Text has been renamed to Placeholder Text.

The documentation you're following is probably for the old editor. The documentation will be completely updated as the new editor is rolled out.

I hope that helps, but if you have any questions, please let me know.

Regards,

Shannon

Thank you, I have that item in my menu.   I would think that documentation of new features would be released along with those features and not so long afterward.  The new editor has been out for over 6 months now.

Hello Bob,

Thank you for confirming that! Many users still don't have the new editor applied to their entire instance, which is why the older documentation is still around. It would be helpful if there were documentation for both editors, and it is something that's currently being worked on.

Take care, and do let me know if I can help you with anything further!

Regards,

Shannon

entered by mistake

Hi @Joachim_Appel,

Sure thing! It's right here, available in this menu:

NewVariable.png

Regards,

Shannon

Like Joachim_Appel likes this

yes, thanks. I must have been blind (or some brownie secretly let it appear after I couldn’t find it 😁).

Right after I posted my question I miraculously could see it all of a sudden and wanted to take my question back - but obviously it was too late ...

Like Shannon_Spaniol likes this

Hi Joachim,

No brownies here, to my knowledge, although you never know... 😅I'm glad you asked anyway in case someone else missed it! 

Take care, and feel free to let me know if you need any further assistance!

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

How is your team having fun and bonding, remotely, utilizing Confluence?

Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...

283 views 9 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you