When I assign a task to someone, do they get an email?

This post (from 2012) says that "When you assign a task to a teammate they’ll receive a notification with a description of the task as well as a link to the Confluence page where it is located...." 


I assigned a task to a co-worker to test this, but he didn't receive anything. 

We're running Confluence 5.10.8

2 answers

  • Are email notifications getting to any other users?  If not, verify your outbound email settings
  • If this these notifications are only missing for this single user, check the following:
    • Is the email associated with his account correct?
    • Does he have permission to view the space/page that the task was created on?
    • Did the notification get filtered into the user's email spam folder?



Follow Randy's excellent troubleshooting suggestions, and also make sure that you have actually assigned the task to the co-worker - they need to be the first user mentioned in the task, and you need to use a mention.

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