What just happened to Confluence Cloud?

Steven Behnke Community Champion Jan 10, 2018

I run a lot of instances so I visit a lot of vendor Confluences. 

  1. It's horrifyingly annoying that I get this same UNSKIPPABLE modal for each and every dang Confluence I visit. Why can't I skip it? Why can't I escape the modal? Who the hell approved this? The customer base has complained openly about these stupid unskippable "what's new" modals. Jira did it and people got pissed (now you can skip it.) CONFLUENCE ALREADY DID THIS MULTIPLE TIMES, including forcing users to WATCH an entire space. It's as if Atlassian doesn't actually use the tools internally anymore. 
  2. I literally cannot close the modals anymore. The final Get Started button seemingly does nothing what-so-ever. Specifically I am on bob swift's site, I see this error:
    Access to Font at 'https://bobswift.atlassian.net/wiki/s/6.1.0/_/download/resources/com.atlassian.auiplugin:aui-experimental-iconfont/fonts/atlassian-icons.ttf' from origin 'https://master-advanced-tables.bobswift-addons.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://master-advanced-tables.bobswift-addons.com' is therefore not allowed access. 
    And I can't close the dialog. I guess it's time to treat it like spam and write a script to remove it.

1 answer

0 votes

Hi Steven,

We do have a feature request in Cloud to be able to disable the Welcome Module, since in Server it requires you to disable a System Add-on, which is not possible in Cloud:

Please vote on that to help show your interest, and comment on the case with your feedback. If you watch it, you will be updated of any progress.

As for the issue on Bob Swift's site, I haven't seen this particular error before. Could you let us know exactly how you replicate the error? Did you have to sign up for a new account?



Steven Behnke Community Champion Jan 11, 2018

I was referring to the unskippable modal provided by the "New Experience" that I'm forced to click through on each and every instance.

It appears that the javascript on the final button is just flakey if you try to skip it too fast. The bob swift font error is unrelated.


Thank you for your patience.

I'll need to create a support ticket for you to continue this, so you should be getting an email shortly.



Steven Behnke Community Champion Jan 16, 2018

I believe the point has been missed. I do not want this disabled on my instance. What I am saying is that the unskippable visual garbage is stupid and should be removed since I interact with dozens of Confluence Cloud instances.


I understand your point; support will be able to submit your feedback as a Feature Request, but you can also submit it on your instance as well using the Feedback feature.

If you do not want the module disabled for your instance, you can let the team know on the ticket, and they can leave it on for your new users.



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