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What happened to Import Word Document?

All of a sudden the option to import a document is gone. It was previously under Advanced Details but now is nowhere I can find. Anyone know?

3 answers

1 accepted

1 vote
Answer accepted

Hi @Julia B -Doc Queen ,

you can go to import tab after clicking create button


Hope this helps,


1 vote

This functionality was updated in December. Please take a look at this support page for details:

Except that this does not work the same way as it used to.  Previously, you were able to import a Word document to replace an existing page.  Replacing the existing page would then keep all document links pointing to the newly imported content, and keep all existing labels which were already attached to the page being replaced.


The new import feature simply creates a new page, with a new name, and does not appear to be able to replace an existing page.

@Elizabeth Barr What about in the Legacy Editor? It's gone from there as well, but this solution doesn't seem to apply. Not sure why they're messing with it. 

Engaging with the announcement post ( may be a good option for those who still have questions. Hope that helps.


There is the problem of the new word import. It makes it impossible to import large documents, and split based on headings that maintain the  link integrity of the imported object.

Is there a workaround for this? Is there a way to switch to the advanced details approach with upload choices?

0 votes
G subramanyam Community Leader Jan 11, 2023

Hi @Julia B -Doc Queen welcome to the Atlassian community.

On Confluence cloud as well on the DataCenter v8 the option is availlable. Would you share the error screenshot for better assistance.

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