What happened to Import Word Document?

[Julia B -Doc Queen]

All of a sudden the option to import a document is gone. It was previously under Advanced Details but now is nowhere I can find. Anyone know?

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Julia B -Doc Queen ,

you can go to import tab after clicking create button

Hope this helps,

Fabio

[Elizabeth Barr]

This functionality was updated in December. Please take a look at this support page for details: https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/

[Chris Callac]

Except that this does not work the same way as it used to.  Previously, you were able to import a Word document to replace an existing page.  Replacing the existing page would then keep all document links pointing to the newly imported content, and keep all existing labels which were already attached to the page being replaced.

The new import feature simply creates a new page, with a new name, and does not appear to be able to replace an existing page.

[Julia B -Doc Queen]

@Elizabeth Barr What about in the Legacy Editor? It's gone from there as well, but this solution doesn't seem to apply. Not sure why they're messing with it. 

[Elizabeth Barr]

Engaging with the announcement post (https://community.atlassian.com/t5/Confluence-articles/Announcing-changes-to-Microsoft-Word-import-in-Confluence/ba-p/2204406) may be a good option for those who still have questions. Hope that helps.

[Andreas Schmidt]

Hi,

There is the problem of the new word import. It makes it impossible to import large documents, and split based on headings that maintain the  link integrity of the imported object.

Is there a workaround for this? Is there a way to switch to the advanced details approach with upload choices?

[Jaffe]

Is there a new way to do splitting by heading?

[Matt Reiner _K15t_]

If it's helpful to anyone, we made a quick video about the updated process here: https://www.youtube.com/shorts/juxT-cKDgJk

[Chris Callac]

And this is proof of just how out-of-touch Atlassian is.  First off, this does nothing to actually address the shortcomings of the new import feature (such as there being no way to break a document in to separate files anymore).  Second, this is a "shorts" video, which means there's no way to fast forward or rewind.  The video goes quick, and if you missed something, you have to watch the whole thing again.

[Angela Greaves]

The related issue is in GATHERING INTEREST phase, people, VOTE, VOTE AND VOTE. 

[CONFCLOUD-75154] New Import word experience lacks configuration and importing on existing pages - Create and track feature requests for Atlassian products.

[G subramanyam]

Hi @Julia B -Doc Queen welcome to the Atlassian community.

On Confluence cloud as well on the DataCenter v8 the option is availlable. Would you share the error screenshot for better assistance.