What, if anything, does checking off the checkbox do when an Action Item is created?
Hey Lindsey,
as Łukasz already mentioned the native functionality is relatively basic. But there are quite a few apps on the Marketplace that can add more functionality, like better tracking, recurring tasks, notifications or integrations with other tools. Disclaimer: I work at Lively Apps, and we've also developed an app that adds some functionality to Confluence actions.
Here you can find all the different apps related to this topic: https://marketplace.atlassian.com/search?query=task&product=confluence
Hi @Lindsey Froland , welcome to the Atlassian Community!
Action items
Add a checklist item and assign the task to another person using an @ mention. Items assigned to others show up in their tasks list under their profile. They can tick them off as the task is completed. If a date is added, the task turns red if it becomes past due.
Type /action to quickly add this element from the slash command.
Source: https://support.atlassian.com/confluence-cloud/docs/insert-elements-into-a-page/#Action-items
It depends on what you want to do with it - there’s nothing complex happening under the hood (but API is available so can be extended). It’s just a checkbox, which can include a user mention and a date.
Users can also access all tasks from their profile.
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