What does it mean when an add-on is unsupported?

We wanted to ad the Confluence Source Editor. But in the description it says that add-on is unsupported. What does this mean? Are there any risks?

1 answer

1 vote
Chuck Talk Atlassian Team Jun 21, 2016

Hi @Mattias Van doninck,

When an add-on is marked as unsupported, this means that there is no support offered for the plugin. It was usually a project of an engineer seeking to resolve an issue, but it is not guaranteed to remain working across future versions of the product as it was not placed into the product as a supported feature.

In terms of the Confluence Source Editor, I recommend installing the add-on in a test or development environment first, and then verify that it will work within your deployment. Many of our clients use this add-on, but there is no official support for the add-on itself.

Sincerely,

Chuck

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

388 views 21 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you