I'm administrating an instance of Confluence in a a large company (>10,000 employees). At present, the policy for creating a space is to send an email to one of the Confluence admins where it gets manually created. In general, this is just a rubber stamp so I've thought about creating a self-service kiosk or creating a space. Which to me begs the question why I wouldn't just give general users the permission to create a space in Confluence.
So I'm wondering - what policies/practices to other users follow? Are there reasons to restrict space creation to a few admins? Are there companies who use self-service kiosk models, such as with Bob Swift's CLI - and if so why use the Kiosk rather than allow users to create spaces directly?
I'm working at a company with 5800 employees (of which 1000+ already have a Confluence account).
We've recently (2-3 months ago) enabled the "Create Space" functionality for anyone and we haven't received any complaints just yet. We don't see a spectacular increase in space creation BUT it did make our users a lot happier because they don't need to contact us or service desk anymore if they are starting a new project (or team space).
I would allow users to create their own space and monitor new spaces being created and follow up from these statistics. If you see many more (duplicate/rubbish) spaces are being created you could take action and start looking into any addon.
Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...
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