What are best practices for the Space Creation policy in large companies?


I'm administrating an instance of Confluence in a a large company (>10,000 employees).  At present, the policy for creating a space is to send an email to one of the Confluence admins where it gets manually created.  In general, this is just a rubber stamp so I've thought about creating a self-service kiosk or creating a space.  Which to me begs the question why I wouldn't just give general users the permission to create a space in Confluence.

So I'm wondering - what policies/practices to other users follow?  Are there reasons to restrict space creation to a few admins?  Are there companies who use self-service kiosk models, such as with Bob Swift's CLI - and if so why use the Kiosk rather than allow users to create spaces directly?

1 answer

1 vote
Maarten Cautreels Community Champion May 22, 2016

Hi Scott,

I'm working at a company with 5800 employees (of which 1000+ already have a Confluence account).

We've recently (2-3 months ago) enabled the "Create Space" functionality for anyone and we haven't received any complaints just yet. We don't see a spectacular increase in space creation BUT it did make our users a lot happier because they don't need to contact us or service desk anymore if they are starting a new project (or team space).

I would allow users to create their own space and monitor new spaces being created and follow up from these statistics. If you see many more (duplicate/rubbish) spaces are being created you could take action and start looking into any addon.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,214 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you