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We're hit by Cerber ransomware, help needed!

Our Confluence installation has been hit by Cerber ransomware and they demand a large amount of money. Are you aware of any tools that can decrypt my locked files? Unfortunately, my backups are also encrypted.

If not, do you know if paying them their blood money will allow me to resolve the issue? In other words, does their decrypt tool work?

Thanks, Leo

1 answer

1 vote

This isn't an Atlassian problem, there's nothing we can do to help you other than help you restore a backup if that's your only option after you've looked into undoing the ransom. (Confluence is only affected because it has files)

I never said it was an Atlassian problem and you have not addressed either of my questions

By asking the question in a place dedicated to talking about Atlassian stuff, you did say it was an Atlassian problem.   

I was trying to point out that you are probably not going to get any help from us, as it is the wrong field for us. 

And that means we can't address either of your questions.  

Have you tried asking this in a place that is for talking about ransomware?

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