Restoring a backup of the previous version that you have on the test server can be done fairly easily through the steps found here: https://confluence.atlassian.com/conf613/restoring-a-site-964961333.html You will want to install 6.13.14 on a new server and DB and then in the install process restore.
You can also follow the instructions here if you have the DB backup as an option. https://confluence.atlassian.com/adminjiraserver077/rolling-back-a-jira-application-upgrade-945532638.html
The concern would be how long have you been on 7.7.4? Capturing all the changes that have been made since the update will be challenging and you would most likely miss them.
Is there no path forward on 7.7.4?
Its a test server so there have not been many changes. We are moving to the cloud and our consultants are having issues so they need to test html add-on and handy macros, apparently problems when moving from on-premises to cloud.
I will try these steps and let you know. If it works I will accept answer.
Make sense? Thank you very much! @Brant Schroeder
I did this process many years ago, but I did not restore a site as mentioned in the article. According to the article, we cannot import if we are reverting to a previous version.
It seems like (5 years ago) I copied both directories over the existing version. I don’t remember if I had to run the install for the previous version. I cannot remember the details, but does this ring a bell or another way to do it?
***********WILL THIS WORK?************
Install 6.13.4 over current version.
Copy database from prod to test.
@Ernie Jennings - A long time ago depending on the version you might have been able to copy the directories back and you could have been OK. There is even a possibility that you could do the same thing now if the versions were close together. I would not recommend it however. There are often changes to the DB that could causes issues. The best path forward is to do a restore. I would suggest if you are on a VM taking snapshots that you can easily roll back to on future updates.
Moving to the cloud took about six months. It started by the vendor saying this would take about three weeks (that it was pretty straightforward. Yeah, they didn't look over the system before making such outrageous claims.
Yeah, it was a big surprise to me how long and expensive this process was. But hey, they have three years to perfect their techniques before everyone has to move to the CLOUD by 2024.
I'm glad we did move because now they can maintain it for us.
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