Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

We have received the following message. Your subscription for Atlassian Cloud hasn't been renewed.

Mike McMahon
Mike McMahon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 4, 2023

Please help. We dont want to lose our data.

Previous posts say to post here to get in touch with atlassian support.

 

Thanks

Mike

Answer
Watch
Like Be the first to like this
245 views

1 answer

0 votes
Florian Bonniec
Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 4, 2023

Hi @Mike McMahon 

You can find the retention policy in the page below.

 

Data for product subscriptions on a Free plan is stored for 15 days, while data for product subscriptions on paid plans are stored for 60 days. If you reactivate your subscription within this period, all your data and settings will be retained.

At the end of the data retention period, your product’s data will be permanently deleted and can’t be recovered. Read our Data Storage FAQs for more information.

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

 

Regards

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD Trial
TAGS
AUG Leaders

Atlassian Community Events

    See all events