Each OnDemand subscription includes 25 GB of disk storage. Using more than the 25 GB allotment per instance is not currently supported. I would recommend navigating to my.atlassian.com and raising a support ticket for your other question, which is directly related to your instance. I'm sure Atlassian will be able to provide you better assistance there .
The site you're on now, Answers, is mainly a Q&A forum provided by Atlassian but most of the interaction comes from users, admins and developers in the Atlassian ecosystem.
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