You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Hi, When I create a roadmap macro, complete and press insert it disappears and I was left with some partial words - The following is copied direct from what I see on the page after clicking "insert" ROADMAP rvices Data migrationjarch and searchsign
I have done this twice now and lost my work both times which is very frustrating to say the least!!! Is this a known issue? If so when will it be fixed.
BTW I'm using Chrome
Hi, I am experiencing the same issue, not only with the road map but moving things on the landing page of the project space.
It looks as if it was inserted correctly then when publishing it does not show and when going back to edit is not there so all work done is lost. Frustrating is a light way of putting it.
I am suing Mozilla Firefox, in case it helps...
I encounter this bug regularly. I wrote a ticket on this bug (JST-773799), in response I was advised to use cmnd+z (which of course does not work in this case, unfortunately I missed the answers to my ticket, so it was closed).
At the moment the bug is also frequent, but now it has other behavior instead of random letters in place of roadmap: now when you click on «Insert» – user gets thrown back to the root page without editing mode and roadmap is not saved.
I think this bug should be fixed by Atlassian team with the highest priority. It's been around since 2019 and is wasting hundreds of thousands of hours of your users' time.
We've had this issue twice and lost hours of work. This is what happens:
So reading the responses from others, I'm glad I'm not the only one suffering from this but did anyone happen to figure out a way to get it back? Even a previous version should be documented somewhere right? I cannot fathom that I just lost all this work for nothing!!!
Firstly, I would agree that it would be very frustrating working on something, go to insert and all of your changes drop off. We're here to ensure we find a cause as to why you're working is disappearing without reason.
I searched and was unable to find any reported bugs in the product which may lead to this behavior along with searching all existing issues reported and nothing came back with a similar experience. I attempted to re-create the issue myself and was unsuccessful in duplicating the reported problem.
We do believe you're having a problem and want to ensure we find the cause or fix the defect if one is present. To ensure we mirror your workflow in duplicating the problem, could you please take a screenshot of a sample roadmap prior to inserting and another screenshot after insert? This will help us to understand what is on the page and what your roadmap looks like before and after inserting.
We look forward to your response so we may assist with finding the cause of your disappearing work.
I wanted to follow up on this to help reference some possible bugs which may be at play here, while these aren't fixes we do need to understand the behavior in order to link it to a defect within the product. With this said, please take a look at the following bugs, and please DO let me know if your issue is similar (We also suggest you vote and watch the bug that impacts you to monitor its status:
If you're experiencing an issue outside of the above bugs, we'll need some details around the steps you took that lead to the loss of work or the disappearance of the macro itself. If you've worked with support on this issue please reference the issue number for us to investigate.
Same issue found as described in https://jira.atlassian.com/browse/CONFCLOUD-72250
I was able to insert and edit the roadmap initially, then insert/save the roadmap, and successfully publish the page. No issues saving it after a single session with multiple edits of the roadmap.
However, when I went back to edit the page in another session (editing both the page and the roadmap again) it did not insert/save back into the page.
Like others, I spent considerable time (2+ hours) editing (moving and adding bars, adding lanes, renaming lanes), and then when I went to "insert" the widget back into the page, the roadmap is replaced with some random words. I tried to undo the edit, but this reverted back to the original duplicated roadmap, not the edited version.
Unfortunately, I did not save/insert the roadmap in between each major change.
I can only see page drafts, not roadmap drafts. If there was an auto-save / draft feature on the roadmaps widget, perhaps that would help everyone.
Re: naming lanes bug - if you insert a lane, then insert at least one bar in that lane, it is then possible to edit and rename the lane. This has been a bug workaround on the roadmaps for 5+ years!
We've had this issue twice today and lost hours of work. This is what happens:
I too lost hours worth of work, I kept using 'Insert' to save my changes along the way but that obviously wasn't good enough. The last archive shows a month ago. How can I get this work back?
- Kept editing a roadmap on its own confluence page.
- After major edits I would click 'insert' to save my roadmap. (Now I know I should have been saving the confluence page too - although I thought I did several times but the archive doesn't show them).
- After adding another bar and dragging it to position and editing the text, I hit insert again and the entire roadmap disappeared. I don't appear to be able to get it back.