Hi, When I create a roadmap macro, complete and press insert it disappears and I was left with some partial words - The following is copied direct from what I see on the page after clicking "insert" ROADMAP rvices Data migrationjarch and searchsign
I have done this twice now and lost my work both times which is very frustrating to say the least!!! Is this a known issue? If so when will it be fixed.
BTW I'm using Chrome
Hi, I am experiencing the same issue, not only with the road map but moving things on the landing page of the project space.
It looks as if it was inserted correctly then when publishing it does not show and when going back to edit is not there so all work done is lost. Frustrating is a light way of putting it.
I am suing Mozilla Firefox, in case it helps...
Firstly, I would agree that it would be very frustrating working on something, go to insert and all of your changes drop off. We're here to ensure we find a cause as to why you're working is disappearing without reason.
I searched and was unable to find any reported bugs in the product which may lead to this behavior along with searching all existing issues reported and nothing came back with a similar experience. I attempted to re-create the issue myself and was unsuccessful in duplicating the reported problem.
We do believe you're having a problem and want to ensure we find the cause or fix the defect if one is present. To ensure we mirror your workflow in duplicating the problem, could you please take a screenshot of a sample roadmap prior to inserting and another screenshot after insert? This will help us to understand what is on the page and what your roadmap looks like before and after inserting.
We look forward to your response so we may assist with finding the cause of your disappearing work.
I wanted to follow up on this to help reference some possible bugs which may be at play here, while these aren't fixes we do need to understand the behavior in order to link it to a defect within the product. With this said, please take a look at the following bugs, and please DO let me know if your issue is similar (We also suggest you vote and watch the bug that impacts you to monitor its status:
If you're experiencing an issue outside of the above bugs, we'll need some details around the steps you took that lead to the loss of work or the disappearance of the macro itself. If you've worked with support on this issue please reference the issue number for us to investigate.
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