I have been tasked with making a lot of documents available in a searchable knowledge base. We already own Confluence so I want to leverage that. The documents live on SharePoint, but the UI there just isn't what we are looking for. The conecpt of having a page for each document with a brief summary then a link to the document is very well received.
Now, my challenge is to make the process of adding documents VERY simple for non-technical people (don't even talk about using wiki markup language). I have used Scaffold to create an "add new page" link that takes them to a easy enough page with a place to enter the doc title and a description. Easy enough.
The challenge now is how to I get them to link the document? I am hoping for some kind of "browse" button where they can browse to the doc and that will put the link right on the page.
Any thoughts? I am also open to general thoughts on how others have used Confluence to do this same thing.
Three very quick points/ideas which may not apply to your cases
This documentation may be useful:
It is a set of pages written by the Atlassian support team, about building a knowledge base in Confluence. One of the pages is about templates, and there are other useful techniques too.
I hope this is helpful!
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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