Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,295,547
Community Members
 
Community Events
165
Community Groups

Users need to send feedback or updates

Hi, 

When my users view content on Space, I would like for them to leave a note, feedback or recommend changes. The Note they leave on a particular space should be notified to the admin. It can either be a via email notification or a page/space where all the feedback is sent. 

What options to I have to achieve this?

Regards, 

Kingsley

2 answers

0 votes

Hi @Kingsley Peters ,

in my opinion the best way to do that is using inline comments (https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/) and tag user that should be notified about that.

By default, page creator and all other watchers will be notified about the comment but the space admin could be not in that list.

Fabio

0 votes
Dave Mathijs Community Leader May 21, 2022

Hi @Kingsley Peters , when talking about users, do you mean licensed Confluence users or are you talking about JSM Customers visiting a Knowledge Base (Confluence Space) linked to a JSM project?

If you are watching the page or space, you'll be notified of any changes, including a page or inline comment.

Hi Dave, 

Thank you.. 

These are Confluence Users with login credentials. 

 

Regards, 

 

Kingsley

Inline comments are an excellent way to leave notes about specific content on a page.  Highlight the section you want to comment on and hit the comment button (speech bubble icon) that appears.

Thank you Nic, 

Unfortunately inline comments does not work within Panels. All of the content is within Panels. 

Regards, 

Kingsley

What are you seeing when you try to use inline comments in panels?  

I ask because they're working fine for me.

Hi Nic,

The content is placed in "Panel Macro" and "Aura Panel" tables created within the space. Both of these Macros do not allow/support inline comments. You can add an inline comment in the edit mode, but they are not visible when you publish. And inline comments are not available in published mode as well. 

Regards, 

Kingsley

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Confluence

Confluence: Where work and wellness meet

Feeling overwhelmed by the demands of work and life? With a 25% increase in the prevalence of anxiety and depression worldwide during the pandemic, for most of us, it’s a resounding yes . 🙋‍♀️ ...

916 views 12 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you