My license allows 40 users on Confluence. As an admin I've granted Confluence access to my users, however everyone I've granted permission to is getting an Access Denied page.
I followed the instructions on this Help page and nothing has worked: https://confluence.atlassian.com/display/ONDEMANDKB/User+Can't+Access+Confluence
I've tried the following to no avail:
I see that another Confluence user had this same issue, here: https://answers.atlassian.com/questions/276091/you-have-not-been-granted-access-to-confluence
Is my issue related to an existing problem? Please help.
Interesting, could you please go to Confluence admin > Global permissions and take a screenshot of that page?
Also in Confluence Admin > Users, check for a user that is also failing to login and click in edit groups, take anotehr screenshots.
After you send the above I will be able to confirm you if theres anything we can try or if you will need to raise a support case at support.atlassian.comso our OnDemand team can validate this.
I'm attaching the screenshots you requested. I'm providing three images because I wasn't sure if you wanted me to show you the edit user view of one of the failing users or a group list view.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs