Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Use of conditional logic in project automation emails

cek71662 I'm New Here Jun 23, 2022

I'm trying to use conditional logic in an email automation task. No matter what variation I try, I cannot get the #if statement to evaluate to true. I have tried several:

{{#if( true)}} is true {{/}}
{{#if( equals(5, 5 ))}} is true {{/}}
{{if( equals(5, 5 ), "is true")}}

 I have also tried this on several conditions from the JSON I am using that I know evaluate to true, but since none of those worked, I tried reducing to the simplified versions above. No errors are thrown when I run the rule, it just always seems to evaluate to false. 

Is there something I'm missing here?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Confluence: Where work and wellness meet

Feeling overwhelmed by the demands of work and life? With a 25% increase in the prevalence of anxiety and depression worldwide during the pandemic, for most of us, it’s a resounding yes . 🙋‍♀️ ...

743 views 5 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you