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Upgrading from 7.3.2 to 7.13.8 - Confluence Won't Start

Jean-Claude Chauveau
Jean-Claude Chauveau Jul 08, 2022

Hi, 

We decided to upgrade our 10 user license from Confluence Server 7.3.2 to 7.13.8, Our Confluence installation is now dead.  Confluence will not start and are unable troubleshoot the problem.

Any technical assistance to troubleshoot the problem would be much appreciated. 

Thanks very much.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Jul 08, 2022

What does the application log say the problem is?

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Daniel Ebers
Daniel Ebers Community Leader Aug 17, 2022

Hi @Jean-Claude Chauveau

a good starting point after reading logs like Nic mentioned might be the following overview:

I am adding this here as a reference for others because there have been many similar requests like yours lately.

Regards,
Daniel

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Confluence
Confluence
DEPLOYMENT TYPE
SERVER
VERSION
7.13.8
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