Unification of two Confluence Cloud instances

[María Ferreño Serra]

Hello,
I'm working in a project when we have this case: 

The company currently has this Atlassian Cloud instance: instance1.atlassian.net (with Jira)

But they just purchased a new company that has this other Atlassian Cloud instance: instance2.atlassian.net (with Jira and Confluence)

As they are in the business of buying companies, this will happen many times. Each time they buy a company, they will need to unify their instances.

- They want to integrate Confluence into instance 1, so that all users can use it.
- They want the old urls to automatically redirect to the new urls. Because there are a lot of customers that have those links.
- Can you just change the url of the Confluence and that way all the links will redirect?

 What would be the best option in this case to continue using Confluence and keep the urls active that you have been using for years? Can you help me?

Thanks!!

[Kristian Klima]

Hi @María Ferreño Serra 

My company, Emplifi, is a merger of 3-4 companies, depending how one counts. There were multiple Atlassian Cloud orgs (3 Jiras, even more Confluences, etc.)

We worked with an Atlassian solution partner and they came with some very clever solutions

More on this is here: https://unicornsystems.eu/atlassian/en/case-study-jira-cloud-migration. Don't pay too much attention to 'cloud migration' wording, it's because they unified 3 cloud sides in Data Center and then migrated it Cloud :) 

[María Ferreño Serra]

Thanks @Kristian Klima  but I don't see how you have solved the Confluence issue :S It's not the migration that worries me, it's the change of page urls that I'm trying to solve. 

Thanks! 

[Kristian Klima]

As far as I remember, it was included in the solution - basically, after merging the sites, the old URLs that I bookmarked were automatically redirected. It worked - at least temporarily.

I've just took an old bookmark...

https://oldcompany1.atlassian.net/wiki/spaces/ABC/overview?homepageId=123456

and replaced oldcompany1 with our current domain and it worked as expected.

[María Ferreño Serra]

Thanks @Kristian Klima !

For internal links, I assume is working correcty, but, why about the external link that I already share with users?

Should it also redirect automatically?

Thank you very much!

[Kristian Klima]

I cannot answer this as we did not use public links and our spaces were not open to anonymous access.

I really don't know what kind of Unicorn magic they pulled to make that happen. They presented the use case at an ACE event in Prague last year but the format of the event doesn't allow to get into that level of details.

[María Ferreño Serra]

Many thanks anyway @Kristian Klima  ;)

[Stavros_Rougas_EasyApps]

@María Ferreño Serra this isn't the solution you are looking for but might be needed at part of the transition based on what we have seen with clients.

We have a redirection app, Redirection by Easy Apps. Bulk setting redirect is coming soon, currently page by page.

[María Ferreño Serra]

Hi @Stavros_Rougas_EasyApps , 

thnks for sharing ;) 

[Dave Mathijs]

Hi @María Ferreño Serra 

A single instance has a single site name, so you won't be able to migrate another site without changing the URL.

Mergers and acquisitions will inevitably create changes, an URL change for the same product is not that big of an impact in my opinion. When migrating/merging 2 Confluence Cloud instances, please can still logon with their Atlassian Account.

A change of email domain (due to the acquisition) would be a bigger change if you ask me as it is often used for identity and access management (authentication).

You also speak of "customers". Do they have a Confluence license or guest access?

[María Ferreño Serra]

Hi @Dave Mathijs 
Agreed with you! But I try to put myself in the shoes of the users, who for years have shared those Confluence links with their customers, their suppliers and their teams... and now those urls will be useless. That's why I try to find a solution that is not too painful.
They have Confluence Premium.
Thank you very much