i want to upgrade confluence from 6.9.1 to 6.15.1 with installer "atlassian-confluence-6.15.1-x64.bin"
and get the following error
Ignore [i, Enter], Quit [q] "
and i have q selected to quit from upgrade process & back to old version!
can you please share what is the solution?
We typically see this error when the user running the installer doesn't have permission to write to the directory above Confluence's install directory. When the installer starts an upgrade, it first creates a zipped backup of your current install directory and writes it at the same level as the install directory.
For example, if you have these directories:
The installer will try to write the backup to a .zip file at /opt/atlassian - you'll see the error you described if the user running the installer doesn't have write permissions in that directory. To correct it, add write permissions to that parent directory for the user running the installer (we recommend running the installer as sudo / root).
Let me know if you need further help setting the permissions or have any other questions related to your upgrade!
Hi @Tawfeq Shahin ,
I'm facing the same issue that you had earlier, Can you give me the suggestions about how to over come the issue.
Currently I'm trying to upgrade the Confluence from 6.7.0 to 6.15.8.
I ran the installer as the root with executable permissions but still I'm facing this issue!
Can you please assist me Tawfeq ?
If you don't mind, could you please have a look on it ?
Thank you both of you!
try to do the following steps:
1. show Confluence Home Diretory (confluence.home)
(default: confluence.home = /var/atlassian/application-data/confluence)
2. Run chown on Confluence Home Directory as a root
chown -R confluence:confluence /var/atlassian/application-data/confluence or (/path/to/hom/directory)
3. Run Upgrade again
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