I'm running confluence 5.3.4 and UPM 2.18.2, confluence "Manage add-ons" page no longer shows the plugins that needs updating/license expiring. When updating a user installed plugin I get:
" An error was encountered while updating this add on."
Both catalina.out and atlassian-confluence.log show no entries. The only error I see is this:
https://confluence/rest/plugins/1.0/available/com.gliffy.integration.confluence-key/review Failed to load resource: the server responded with a status of 404 (Not Found)
There's actually no reviews made from my username on the plugin, I then added a review for the plugin and I no longer get the above 404 error msg but the " An error was encountered while updating this add on." is still there with nothing on the logs and I'm unable to update any plugin, any ideas?
Can you confirm whether this happens to any plugins you try to update or install?
It's really odd that the logs are not showing any entry for this. My bet is that would be related to corrupted plugin cache. Can you try to clear the plugin cache?
1. Shutdown Confluence
2. Ensure the user running Confluence has full read/write privileges to the confluence-home directory.
3. Remove the following directories
* This will remove the plugin cache files only and will not permanently remove any plugins. These directories will be recreated during the next Confluence startup. However, some third-party plugins may store metadata in these directories, so we recommend creating a temporary backup of the directories.<confluence-home>/bundled-plugins <confluence-home>/plugins-cache <confluence-home>/plugins-osgi-cache <confluence-home>/plugins-temp <confluence-home>/bundled-plugins_language
4. Start Confluence
I hope that helps!
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs