Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to send email from Confluence via SnedGrid

Hi,

We recently deployed a Confluence server.

We use SendGrid for email sending.

I have followed the official sendgird documentation and i succeeded sending an email through Telnet.

But in confuence, i always have the Bad username/password when testing sending an email.

The following is my configuration

image.png

The following message is received :

An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535 Authentication failed: Bad username / password

at com.atlassian.confluence.jmx.JmxSMTPMailServer.doSendWithMessageIdSupport(JmxSMTPMailServer.java:120)
at

Any help please ?

 

 

 

1 answer

1 accepted

2 votes
Answer accepted

This is really ridiculous, but the documentation (sendgrid) does not tell you that encoding the user name and secret is only for TELNET

In a normal configuration, use

  • user name : apikey
  • password: The plain API Key

image.png

That will work!

This saved me a lot of time!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

Miss the Confluence demos at Team 21? Watch them here!

Phew, Atlassian Team 2021 blew by. With dozens of demos and a handful of keynotes, you may have missed some of the awesome Confluence Cloud sessions. Don't' worry, you can watch them all here or on Y...

299 views 2 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you