Unable to receive confluence notifications

Hi there,

We have realised internal staff are getting email notifications for modifications made to a space.

We have one user which we created (this uses a google group email address ID) however the notifications are not being sent to this inbox, even though this user is watching the space.

How can I get notifications working for them?

Please let me know asap.



2 answers

1 accepted

Hi Shreena,

From the label that you added to page, I can see that you're an OnDemand customer. I'd encourage you to open a support case with them: https://support.atlassian.comas this problem may rely on other function.


Thanks, will do!

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