Unable to login to confluence

[John Ian Medilo]

Cause

com.atlassian.crowd.exception.runtime.OperationFailedException: The following URL does not specify a valid Crowd User Management REST service: http://jira.joinpiggy.com/rest/usermanagement/1/user/password?username=admin1
    at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUserCredential(CrowdServiceImpl.java:431)

 

[Shannon S]

Hello John,

This error can sometimes occur if the URL doesn't match the Base URL, or if you have a reverse proxy or firewall preventing the connection. 

You can refer to the Resolution section from the following article, How to troubleshoot The following URL does not specify a valid Crowd User Management REST service for troubleshooting steps. This is written for JIRA but the steps should help you narrow down the issue.

Let us know if you have any questions!

Kind Regards,

Shannon