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Unable to edit or delete page

Nick Van de Ven Aug 16, 2017

Created a page, can't edit or delete it afterwards.

As far as I know, I'm just using the standard Confluence 6.2.3 installation without any add-ons.

When I edit the page, I get the error message:

Cause

org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.atlassian.confluence.content.ContentProperty#159213]
    at org.hibernate.boot.internal.StandardEntityNotFoundDelegate.handleEntityNotFound(StandardEntityNotFoundDelegate.java:28)

Stack Trace:[hide]

org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.atlassian.confluence.content.ContentProperty#159213]

 

When I try to delete the page I get: We couldn't delete your pages. Try again.

 

Tried with both the user account that created the page as with the Administrator.

2 answers

2 votes
Yves Martin May 14, 2018

I already faced that issue twice when writing complex page with macro at creation without any "first publish".

As a work-around, I used "Move" action to remove its parent page and make it orphan. Then in Space "Content Tools", in "Orphaned Pages", the trash icon is able to "delete" that corrupted page.

So I now have a "stupid" pratice: add title and only raw text in page, publish it and then edit and add macro or advanced content in it...

1 vote
Daniel Eads [non-monitored account] Community Leader Aug 16, 2017

Oh no, looks like there might be some corruption in your database. Try fetching the properties in your database for that object:

SELECT * FROM contentproperties WHERE contentid = '159213';

If something looks amiss in the results, try modifying/deleting that particular row. Otherwise you might need to escalate to fully deleting that page via SQL.

If you have a DBA, it's also worth having them take a look at your database to see if everything is healthy. Good luck!

Akshay Kochar Jan 30, 2018

@Daniel Eads [non-monitored account] we had a similar issue in our instance of confluence server. We were not able to edit the page for a with this issue showing up but it got fixed on its own. Should we be worried?

Daniel Eads [non-monitored account] Community Leader Jan 30, 2018

Hmm - probably worth checking the following:

  1. Was your Confluence Server application restarted since this initially occurred? You can check the Uptime on the System Information page in Administration.
  2. Have you gone through any upgrades since this started (upgrades require a restart, so checking uptime in #1 would give you a quick yes/no without checking your upgrade history)
  3. Has a vacuum (for PostgreSQL) or some other database cleanup function run? If you engage a DBA to look into this, also have them check the general health of your contentproperties table

If this were my instance, I'd probably write it off unless it happened more than once or there was definitely no chance of a change occurring between "then" and "now" (although it's really hard to rule that out - running a search index for example doesn't post a message in the logs).

Akshay Kochar Jan 30, 2018

@Daniel Eads [non-monitored account] Thanks I will look into it.

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