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Unable to edit anything on my confluence server

Confluence_error.png

Collaboration editing is not accessible and gives out an error

Collaboration_editing.png2022-04-19_13-10.png 

1 answer

0 votes

Hi @karerainno ,

we need log error in order to provide you specific support on this. 

In the meatime, please, take a look to the following troubleshooting article https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html

Hope this helps,

Fabio

Hi @Fabio Racobaldo _Herzum_ ,

Thank for the help but did not help

tail -f atlassian-synchrony.log
2022-04-19 16:51:38,865 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:51:38,864 INFO [async-dispatch-18] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:52:08,866 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:52:08,866 INFO [async-dispatch-16] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:52:38,865 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:52:38,865 INFO [async-dispatch-10] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:53:08,867 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:53:08,867 INFO [async-dispatch-5] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:53:38,863 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:53:38,863 INFO [async-dispatch-1] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:54:08,866 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:54:08,866 INFO [async-dispatch-38] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:54:38,866 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:54:38,865 INFO [async-dispatch-12] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:55:08,867 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:55:08,866 INFO [async-dispatch-30] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:55:38,864 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:55:38,863 INFO [async-dispatch-15] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:56:08,864 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:56:08,864 INFO [async-dispatch-7] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}
2022-04-19 16:56:38,866 DEBUG [242:StdOutHandler [/opt/atlassian/confluence/jre/bin/java]] 2022-04-19 14:56:38,866 INFO [async-dispatch-21] [synchrony.middleware.logging] {:request {:remote-addr "127.0.0.1", :uri "/synchrony/heartbeat", :request-method :get, :query-string nil}, :response {:status 200}}

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