Unable to edit New Experience pages on Confluence Cloud.

[John M]

I was able to create and edit the New Experience pages but now I am no longer able to edit any such pages without any warning!

My permissions are good from what I have checked for the Space and the page.

The editor launches but I can't put the cursor inside and the formatting bar is greyed out.

Help!

[Shannon S]

Hello John,

Happy to help. Could you try clearing your browser cache, and see if this helps resolve the issue?

1. If not, does this occur on more than one browser?
2. Are any other users able to replicate?
3. Does it happen on all other pages?

Thank you for your help!

Shannon