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Unable to connect to SQL database while configuring JIRA for the first time

rajni kanth
rajni kanth Dec 05, 2019

Hello All,

 

I am installing JIRA software for the first time and after completing the JIRA binary installation when i am trying to setup the databases i am getting this error.

 

"

Error connecting to database

Login failed for user 'jiradbuser'. ClientConnectionId:99dcafd1-5479-4433-aa75-31fbffa3f03d

"

 

could you please help me in fixing this.

 

Thank you

Rajni

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Nic_Brough__Adaptavist_
Nic_Brough__Adaptavist_ Community Leader Dec 07, 2019

Your connection details for the database connection are wrong.

"Login failed" means "you can't log in here because your username/password combination are wrong". 

TLDR: give the connection the correct username and password.

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