Unable to add Slack subscription

Question

Hi,

I'm excited about the new Slack integration for Confluence, and giving it a try on our cloud instance. However, it's failed to add subscription for Space and given page.

It displays a Slack error dialog and says Something went wrong while creating subscription. Please try again later or contact support. Error ID:...

Anyone met this issue?

Thanks,
Wesley

Bernd Anderer · Answer

Thank you for your reply ... and good luck ;-)

Wesley Wen · Answer

Hi Bernd,

No, my target channel is public. I did not setup any private slack subscription yet. Anyway, I have the Atlassian support team to resolve my issue correctly.

Bernd Anderer · Answer

@Wesley Wen: I just ran into that issue. Is your Slack channel set to private? The channel that causes the issue for me is set to private. Other channels seem to work fine.