Unable to Edit Some Pages

We have noticed today we are unable to edit some pages (Under main Admin account, in addition to users with admin rights to pages) But some are editable. We have verified the account and configuration setup under Confluence Administration. Is there something we need to do, or are doing wrong? As far as I can tell, nothing changed recently. Please assist if possible, thank you.

2 answers

This widget could not be displayed.

Could you explain "unable to edit"?

Do you have an edit button for the pages?  If you do, what happens when you click it?  Edit mode but can't save?  Nothing?  An error message?

Before that though, please get a space (or system) admin to check the page restrictions.

Some pages are able to be edited and others are not. Even though the account(s) is a full administrator with full rights. Is there anything else to check?

I'm afraid I could copy and paste my previous answer.  You need to define "unable to edit" and you need to check the permissions and restrictions (admin rights give the user admin rights, not other rights)

This widget could not be displayed.

Hi Alan.

There are three levels of permissions in Confluence that could impact the ability to edit: Global permissions, space permissions, and page restrictions. Please see Permissions and restrictions

Users with 'Admin' permissions in a space, or users with the System Administrator global permission can remove restrictions from pages, even if the page restriction prevents them from viewing the page. Go to Space Administration > Restricted Pages .

If you check the restrictions and permissions and all seems well, then please let us know what happens when the administrator cannot edit a page. Is the edit button missing? Is there a Not Permitted message, for example?

Looking forward to hearing if permissions or restrictions are impacting the ability to edit.

Thanks,

Ann

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

627 views 8 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you