Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Trouble with reCAPTCA for external users

Ajay Gandhi
Ajay Gandhi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 27, 2023

I am trying to test Single-Sign-On for external users, but stuck at this CAPTCHA verification. Has anyone come across it and able to get past it?

I have tried in Chrome and Edge so far and I get the same error in both.

Screenshot 2023-10-27 141847.png

Answer
Watch
Like Be the first to like this
215 views

1 answer

0 votes
Laurie Sciutti
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 1, 2023

Hello @Ajay Gandhi ~ if you are a Confluence Admin, you can disable CAPTCHA via:  Administration >> Security Configuration >> Edit >> uncheck "CAPTCHA on login".  

Regarding resets, this post is a bit old but it indicates that you need to contact Atlassian Support to have them run a db command for you.  However, I locked myself out intentionally and within a few minutes, the message will disappear and you can try again.  If that fails, you can try the "Can't Log in" link that will send a recovery link to the user account email address.  HTH 

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

    See all events