Trouble with backup path of auto backup after migrating Confluence Server to Kubernetes (EKS)

[Nguyễn Văn Hiếu]

Hi Everyone,

Previously, I deployed a Confluence 8.9.8 system on a Windows Server 2019. Last week, I migrated it to run using Docker Kubernetes (EKS).

The migration steps I followed were as below:
Step 1: Downloaded the Docker image and initialized a new Confluence instance on Kubernetes.
Step 2: Used the "Backup and Restore" feature to create a backup file from the Confluence instance on the Windows Server.
Step 3: Used the "Backup and Restore" feature to restore Confluence on Kubernetes from the backup created in Step 2.

Currently, I am facing an issue with storing the backup files using the "Back Up Confluence" job. Even though I configured the storage path as: /var/atlassian/application-data/shared-home/backups.
i.sstatic.net

For some reason, when running on Kubernetes, it creates a folder named after the backup storage path on the Windows Server: 'C:\Program Files\Atlassian\Application Data\Confluence\backups' and stores the backup file there, instead of saving it in the configured directory.
i.sstatic.net

Have anyone encountered a similar issue? Could you please advise on the cause and how to fix this?

Thank you in advance.

[John Funk]

Hi @Nguyễn Văn Hiếu  - Not sure how much help you are going to get for the Server version here. I strongly advise you to migrate to a supported platform as soon as you can.