When a new user is onboarded, a confluence page is created with all the employee's information through Jira Automation.
I'm using the storage format from a 'template' confluence page to automate onboarding sheets; in this page we use asset fields. In screenshot 1 you see how the onboarding page should look like.
When a new page is created through jira automation; the asset fields are all having errors like "unhandled adf error" or they simply show up as links instead of asset labels with info. (see screenshot 2).
On the Jira Automation audit page, we see the following errors:
Hi @AQ
Welcome to the Atlassian Community!
As I'm having a little difficulty replicating the behavior you are seeing on the page (screenshot 2), I believe it would be beneficial for us to check on the Jira automation and the storage format being used to create the pages on Confluence Cloud.
That said, since we don't request that type of information here to keep your data safe, we have created a ticket on your behalf to follow up on this.
Please check https://support.atlassian.com/requests/ to see the open ticket for your users, and your e-mail box for the tickets updates, as we should get in touch with you soon there :)
Regards,
Jessica
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