Trouble connecting slack and confluence

bdaly September 17, 2020

Hi I try and add a slack workspace to my confluence spaces and just get this message: 

{"error":{"message":"Invalid or missing CSRF token","code":"INVALID_CSRF"}}

Any tips on how to sync them?

 

4 answers

1 accepted

7 votes
Answer accepted
Kristina Radeva
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September 17, 2020

This may be because of your browser. I get this a lot on Firefox. Which one are you using? 

bdaly September 17, 2020

I’m using Safari on Mac. Would chrome be better? 

Kristina Radeva
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September 17, 2020

Yes, I highly recommend using Chrome. 

I get many issues when I work on my Safari (main work browser), so having Chrome installed and using it for some add-ons, integrations and connections is the best way to go about it. 

Like Risto Maasing likes this
bdaly September 17, 2020

Thanks Kristina I will try it. B:)

bdaly September 17, 2020

Success - Chrome worked perfectly. Thanks Kristina!

Antony King September 28, 2020

I'm getting this with Chrome - and our slack integration has stopped working in the last day or so. Any other suggestions ?

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Kristina Radeva
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September 29, 2020

Try removing your cookies for Confluence and Slack and try again. 

Gui Gouveia October 23, 2020

I had the same issue in all browsers (Chrome, Edge, Safari etc). It was only solved when I enabled 3rd parties cookies on this authentication site.

3rd parties cookie.png

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Surendhar May 31, 2021

@Gui Gouveia this worked for me

Tamer Solieman July 26, 2021

It worked for me when change browsers from Brave to Chrome

Iran R September 7, 2021

yes it was the browser in my case too. thanks. I was using Safari.

Natalia September 19, 2022

Solved it for me as well! I used chrome and it worked fine, thank you! 🙏🏼

3 votes
Sani March 31, 2021

 

on Safari go to preferences > Privacy > disable (Prevent Cross-site Tracking) option. And then try again. This should work. 

Once you have connected slack, you can enable this settings also make sure that you don't have block all cookies enabled because this might mess with the integration as well. 

Hope this is useful 

Sani March 31, 2021

Screenshot of Safari (31-03-2021, 13-48-41).png

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Julien Bonastre March 31, 2021

I'm a chrome user and have tried a similar option to no avail either :'( 

image.png

Sani April 1, 2021

try deleting all cookies first then all all cookies then quit your chrome completely and then reopen chrome to see if that works 

Akshay Bharadwaj November 24, 2021

Safari settings worked. Thanks!

1 vote
Tal Agam March 3, 2021

Still occurs for me as well. 

No success wen opening on different browsers or deleting cookies.

Fabian Elezi August 18, 2021

You don't have to delete cookies. You should allow them on your browser. It worked for me.

0 votes
Panometric November 13, 2021

It's definitely 3rd party cookies being blocked.  Had the same issue in chrome, enabled all cookies, fixed it, set it back to block 3rd party. Privacy is never convenient. But it should be more so. 

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