Tiny Links are not pointing to Server Base URL

Question

The Tiny Link for all my spaces is pointing to an old environment and not the current Server Base URL.

Example:

Server Base URL: docs.confluence.com

Tiny Link URL: docs.confluence.ee

This also means when I select Share the Share Link is pointing to the wrong domain.

Any idea what could be causing this?

Stefan Bellinger · Answer

Hey @Fabio Racobaldo _Catworkx_ ,

The server.xml is below. The only difference I can tell is that the scheme is at the end of the config.

On a side note this issue is occurring in specific sections like page info tiny link and when selecting share. It is not an issue on sections like "Recently worked on".

Below is a Screenshot of an example. Notice in the bottom left it lists .ee instead of .com which is the url listed in the Tiny Link section. I have the same issue with every other space.

Here is an example of the share link url for the page in the above example.

Fabio Racobaldo _Catworkx_ · Answer

Hi @Stefan Bellinger ,

please take a look here https://confluence.atlassian.com/confkb/tiny-url-breaks-due-to-server-base-url-164496188.html

Are you sure that at server.xml level you configured the exact URL value? If you are working using https, with a reverse proxy, in that file you should point correctly to proxyname/baseURL. Something like :

Please could you check?

Hope this helps,

Fabio

Stefan Bellinger · Answer

Hey @Mirek

We have not change the base URL in a while. We ran into the problem now because we are decommissioning the docs.confluence.ee server which is how we noticed there is an issue. It just kept redirecting to docs.confluence.com which is why no one has noticed the issue.

Existing tiny links are pointing to the wrong domain docs.confluence.ee and I created a new space for testing and it also stored the wrong domain docs.confluence.ee even though the server base url config is set to docs.confluence.com.