It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Template names are missing from the Create from Template macro

I've created a new template and I'm trying to add the Create from Template macro to a page in the same space, but the dropdown is empty, so I can't insert the macro.

I've done this a dozen times before, so I feel like something's wrong.

2019-04-03 15_13_37-Window.png

2 answers

1 accepted

2 votes
Answer accepted

It turns out I'm experiencing two problems:

  • CONFCLOUD-65985: Create from Template macro does not display existing templates in instances with the new page drawer
  • CONFCLOUD-66067: Can't create page from template with variables on the New Drawer

They are hoping the first will be resolved some time today. The workaround for the second one is to either not use variables or not use templates at all... Unfortunately, the reason we're trying to use a template is to make it easy for our other employees to use Confluence. Not using templates isn't an option--we may as well just not use it at all, because our employees aren't going to spend time learning Confluence. It just needs to be intuitive. At this point, we're waiting on the first fix, or giving up on using Confluence for this particular project, which is only going to further decentralize us.

0 votes

Hello Ryan,

Welcome to Community. Nice to meet you!

I was looking into this and I discovered you raised the same case on our support queue. As Giuliano mentioned, it appears that you have run into this bug:

  • CONFCLOUD-65985 Create from Template macro does not display existing templates in instances with the new page drawer

I see that he's working on finding a workaround for you, since the one listed in the bug isn't working for you.

Once you're able to work around the issue, please feel free to come back here and let us know. It could help other users in the future.

Regards,

Shannon

I too have this problem..

User Created Templates not appearing in the "Create template button" in confluence Cloud platform
Any workaround for this

Pict.PNG

Regards,
Sam

Hi Sam!

Thank you for letting me know about that.

There's no workaround at this time, but please stay subscribed to the bug I linked earlier. If we determine a workaround it will be updated there.

Take care,

Shannon

Hi Shannon,

I have the same issue are now watching this page. How can I "subscribe to the bug" to learn when it is solved?

Best,

Albrecht

Hi Shannon,

Thank you for the quick response. How can i "Subscribe to the Bug" link ?

 

Regards

Sam 

@Albrecht Haake@SamVijay,

I believe if you click This affects my team you should be notified of updates, but you can also just click Start watching this issue and you will receive email notifications of updates!

Let me know if you have any trouble with that!

Regards,

Shannon

Hi Shannon,

Its working fine . Able to update the Templates now.

 

Regards

Sam

Hi Sam,

That's great news! It appears a fix was just released, so I believe this is what solved your problem. 

Thank you again for reporting and take care, have a pleasant rest of your week.

Regards,

Shannon

Hi Shannon,

I have an issue in previewing file  type .wrf/ .mp4 after attaching it to the page.

Error.PNG

 

Regards

Sam

Hi Shannon,

Kindly share the solution for this. Even if i use the Multimedia Macro, its not working.

 

Regards

Sam 

Hi Sam,

Thank you for following up! I've had a look at this, but it appears that this issue is actually separate from the template bug.

You can either raise a new question here on Community for this, or reach out to the Cloud Support Team and they can assist you with this problem!

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Introducing Confluence Cloud and Jira Software Cloud Premium

Wherever you are in your team’s journey , our goal is to support your big ambitions. We’re a cloud-first company with the mission of unleashing the potential of every team, and to address the range ...

609 views 4 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you