Table of Contents macro now blank

Erica Brown April 29, 2022

I've been using Confluence and the Table of Contents macros for 2 years, and in the last 2 days I've found that several of my existing pages (with previously functional TOCs) are now showing a blank space in the Table of Contents region. 

Has something changed in the last 2 days on the Confluence side?

I have so far been able to get the TOCs to reappear in each case, by: editing the page, editing the TOC macro, and then re-publishing the page, but this is not an acceptable workaround.

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richardfan1126
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May 5, 2022

I’ve tried different access patterns and observed that

 

If you go to the page directly (Typing URL or clicking the link from the external page), the issue will occur

If you go to the page by navigating inside Confluence (Clicking a link from the same Confluence site, finish editing, etc.) the issue won’t occur.

Erica Brown May 5, 2022

Thanks Richard, I've found the same.
It's annoying to have to navigate back and forth between pages that way (in the left sidebar), when I already have certain pages bookmarked, but that does seem to work.

And the pages seem to be showing up "whole" more consistently now. Maybe Atlassian figured something out.

Alexis Marticorena
Contributor
May 5, 2022

Ah, thanks for this observation! That's the same behavior here.

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Alexis Marticorena
Contributor
April 29, 2022

Just want to chime in that I'm experiencing this same issue! I'm also able to get the TOC to stick (but only temporarily) when I edit the page, then republish (in my case, I didn't edit anything on the TOC or page before republishing). Then I'll see TOC. But when I refresh browser, it disappears again.

Erica Brown May 2, 2022

That's the same thing I was seeing. If I actually edit the TOC, then it *seems* to stick, but just opening it to edit without actually changing anything didn't last.

... (rechecking)

Darnit, I just rechecked the page that had *seemed* to be fixed last week (after doing those minor edits), and now it's showing the same problem again.

This clearly looks like an Atlassian problem, and I can't find a good way to report the issue. 

Erica Brown May 5, 2022

I hope it's beginning to work again for you; it seems to be mostly working for me again. 

I did notice the same sort of behavior "richardfan1126" mentioned here, also.

Alexis Marticorena
Contributor
May 5, 2022

Thanks for the updates! Not completely resolved yet over here, but at least there are work-arounds for the time being!

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Jerilyn Gonçalves
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August 10, 2022

Experiencing the exact same issue, any updates?

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Testify Office May 1, 2022

any updates on this? got the same problem..

Erica Brown May 2, 2022

Nothing useful yet.

Erica Brown May 5, 2022

It seems to be working more consistently now, but I never found any explanation

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