System Admin cannot administer certain spaces

I have read a few posts here regarding the difference between the "confluence-adminitrators" group and a user having "Conflucne Admin" and "System Admin" rights.

I think I have my system setup correctly as such:

The CalBuildMaster user (my user) is also part of the confluence-administrators group. Based on this I should have full access to the system. However, I created a test space and assigned another user admin rights to the space. They removed my name from the space as an individual user who has access rights and now I cannot get into the space admin for that space.

Thanks

4 answers

1 accepted

Jobin. I figured it out, as it is a bit strange. My user was in the group "confluence-administrators" and with full rigts. However, when I went to my user profile under administer user it did not show the confluence-administrator group. I went back to to groups and searched for my user and tried to re-add it which it did not add. However, after doing this the "confluence-administrators" group showed up under my user profile now.

I have a feeling that since I used my account to setup confluence in the first place and then associated confluence with JIRA for user directories that it got conflused.

I also tested that I can get into the space and I can view personal spaces that are locked down as well.

Thanks for the help.

Awesome....

This same issue happened to me today (April 16, 2015), and your solution is still the right way to fix it. My account for some reason didn't show in the confluence-administrators list on the user page, but did looking at the group directly. I manually added myself to the group, though it said I was already in it, and it took and now I can access the space in question.

1 vote

Can you verify that the group name is confluence-administrators? No spelling difference? If you go to your profile, what groups do you see? Maybe attach a screenshot of that?

Hello,

You should still be able to view the space by accessing it via URL directly:

You can retrieve the spacekey value in your database (precisely in the SPACES table)

Hope it helps.

No good. Even hitting the URL directly gives me the same page as if I try to "Manage Permissions"

I'm just worried that someone could reset the admin of the space and then if they leave we are stuck.

Is there something else I am missing?

If you're indeed a member of the confluence-administrator group then you should still be able to see the space regardless if someone removed your individual permissions (which is not needed for a confluence admin), can you please double check that?

I confirmed my user is in the Group - confluence-administrator.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

805 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you